Help Centre
Find your way around FBY.
Choose a topic below. For account-specific help, contact FBY.
Getting started and finding your program
Choose a program, register and confirm your email. Log in and open Training to see your assigned session. Program settings are in Profile → Your program.
Logging a workout
Start with your check-in in Today. Complete your first-lift warm-up and readiness check in Training. Enter your load, reps and RIR, then mark each completed set. Optional exercises can be skipped and do not block finishing the required session.
Changing exercises and increments
Open Profile → Your program. Exercise choices and increments are editable during the first week of each mesocycle, then lock from week two. Finish the current session before changing an exercise with completed sets.
Saving and switching devices
Wait for Saved online before leaving. Sign in with the same account on your other device to load your online progress. Offline edits stay on the original device until synced. If they conflict with a newer online save, an older device copy is available in Settings.
Payments, invoices and cancelling membership
In the app, open Settings → Your membership → Manage membership. You can update your payment method, view invoices or cancel. Cancellation stops future renewals and access continues until the paid period ends. Your account and training records remain available for when you return.
If a renewal fails, follow the payment reminder and its deadline to keep training access.
Deleting an account
Open Settings → Cancel membership or delete account. Deletion requires your password and confirmation. It cancels the subscription and permanently removes your account and training data. Use cancellation alone if you want to return to your saved progress.
Resetting a password
Use Forgot password on the login page. Check your inbox and junk folder for the reset email.
Reset password →